PLDT Cebu Subscribers Experience

That was fast! I mean NOT the connection but the installation. I applied for myDSL plan 990 in Cebu PLDT Jones branch Wednesday afternoon. After 2 days, I got my Phone Line connected and finally, I already had my internet by Tuesday morning. Not bad for a span of 4 business days installation, right?

Yeah! But did you know that they are just hiring contractors to do the job in installing the phone and internet? It’s actually a great endeavor for both sides. The more lines they connect per day, the more they get incentives (I guess!). Which of course produced a nice feedback outcometo the Company itself.

As mentioned, I subscribed for PLDT myDSL plan 990 [DSL+Landline+Free installation] at 384kbps speed. Not bad if you’re not a hard core online gamer. Did a PLDT’s speed tester and I obtain an express 362 kbps D/L speed but a sluggish 188 kbps U/L speed. WOW?

PLDT Speed Test Result


PLDT MyDSL Speed Test

Not so fast! What you see on the image above is NOT what you’re going to get! I performed many download test like ftp, mirc, http, limewire, youtube.. etc and I came up to a max download speed of 70kbps only. Oh well, what else do you expect from a PLDT plan 990 package. hihi..

By the way, if you happen to have a previous dial up connection on your vista OS, I suggest you remove all your Dial-up and Virtual Private Network Settings in your Internet Properties Connection or it will cause you an annoying pop-up asking for your username and password. The PLDT’s ZyXel P-600 modem which comes with the package doesn’t require any of these.

Now if you’re trying to set-up 2 or more PC’s or WI-FI enabled router, here’s my simple guide. (It depends on what router you’re using but this should work for most routers out there as well)

Make sure your PC is connected to the ZyXeL modem first then proceed below.

Guide on Setting Up 2 or more PC’s or WI-FI enabled router

  1. Access the web control panel of your ZyXeL modem by typing in the IP address of your modem in a browser. (i.e.
  2. Login to the web control panel (default username/password: admin/1234) of the modem and go to the WAN settings.
  3. Change the settings to the following and save: * Routing mode: Bridge * Encapsulation: RFC 1483 * Multiplex: LLC
  4. Disconnect the modem from your PC and connect it to the WAN/Internet port of your wireless router (refer to the manual of your wireless router to locate the Internet/WAN port).
  5. 5. Connect your PC to one of the ports in your wireless router. Your setup should look something like this now: DSL -> ZyXeL modem -> Wi-Fi Router -> PC
  6. Now you need to access the web control panel of your wireless router the same way you accessed the ZyXeL modem. With mine, the default ip address of the router was and the default username/password is <blank>/admin (just leave the username blank).
  7. Once you’re in the control panel, set the connection protocol to PPPoE/PPPoA and input the username and password of your DSL account. Your username should be in this format: xxxxx@pldt. Call PLDT if you don’t know your username and password.
  8. Now here’s the most important part. Make sure you change the IP address of your wireless router so that it will not be the same with your ZyXeL modem and make sure they’re in the same network. (i.e. your ZyXeL modem’s IP is, change your wireless router’s IP to
  9. Save the changes you’ve made.
  10. Now go to the Wireless settings of your wireless router and enable it. Provide any necessary information needed like SSID and such. Make sure to turn on the security for your Wi-Fi by using either WPA or WEP to avoid someone hacking into your router.
  11. Save the changes and you should be ready to surf wirelessly anywhere as far as the router’s signal can take you.

In case you experience other technical problems on your connection, you may call PLDT Cebu hotlines: 172 for DSL Concerns & 173 for Phone issues. Not sure though if these number also applies within other regions.

PLDT Cebu Subscribers Experience